What does a first pilot cost?
That depends on the process, the connections required and the level of control involved. After an initial process conversation, you receive a clear scope, timeline and price. We deliberately start small: enough to prove value in practice, without committing you to a large programme from day one.
How quickly will we see something working?
We build the first working version around the smallest part that creates real value. Timing depends on data and integrations, but you see working software early: not months of planning without a product.
Can this connect to our current software?
Yes. That is usually the starting point. Through APIs and other connections, the application can retrieve and write back data, process files and trigger next steps in the systems you already use.
Why not use a standard platform?
A standard platform can be a strong foundation. The bottleneck is often the final, company-specific part: your exceptions, checks and handovers. When these sit outside the platform, people become the connection between systems. We build that layer into the workflow.
Why not just use a stand-alone AI tool?
A stand-alone AI tool is useful for an occasional task. A business process also requires defined sources, user permissions, integrations, business rules, quality control, logging and a clear route for exceptions. We build that controlled system around the AI.
Is this fully custom?
The workflow, interface, integrations, rules, checks and exception routes are designed around your organisation. Where it makes sense, we use proven technical building blocks. You get custom software where your process is unique, without rebuilding basic technology unnecessarily.
Are we dependent on one AI model or vendor?
No. We choose the technology best suited to each task and keep the workflow logic separate from the vendor wherever possible. Components can therefore be improved or replaced later. Every change is retested against your quality criteria.
What happens to our data?
Your data remains yours. Before we build, we define which data is processed, where that happens, which suppliers are involved, who has access and how long data is retained. Sensitive data receives appropriate security and access controls.
Who owns the application and the results?
Ownership, usage rights, source code, data and results are agreed before the build starts. No surprises afterwards.
Who maintains the system after go-live?
Every project ends with agreements on monitoring, updates, incidents, quality control and ownership. We can manage the system or transfer it together with your team.
AI makes mistakes. How do you handle that?
That is why AI is never given unlimited decision-making authority by default. Results are tested against fixed rules, checked by a second model where needed and routed to a person when confidence is low or impact is high. Every exception remains visible and traceable.
Does this replace our people?
The goal is not to replace expertise, but to automate repetitive work, searching and checks. People keep customer relationships, exceptions, judgement and decisions with real consequences.